Great American Van Lines
12Years in Business
Great American Van Lines has provided professional residential and commercial moving solutions for over 10 years. Our trusted crews and fleet of trucks move over 10,000 homes a year. As industry leaders, Great American continues to set the standard in high quality moving.
Services and Handling
Long Distance Moving
Wood Crate - Art & Antique
Branch Name Address Great American Van Lines Great American Van Lines, Jersey City, NJ, United States
sagi a.These guys are awesome. Moved from Hoboken NJ to Santa Barbara CA and they arrived as scheduled (even in the snow storm). Upon their arrival they had a...
fred HOGANI'm very satisfied with Great American Van Lines. Their customer service is one of the best. I knew exactly what to expect even before I booked them. This was a last minute move, and they were able to accommodate me. The move was hassle-free and they exceeded my expectations. This was my first time moving out of state, and I must say that they did an awesome job. Highly recommended.
RYAN BICCHONYes! I used Great American van lines for my long distance move about a week ago. My destination was from NJ to CT. It was a great start and awesome ending. I really liked their performance, third time I used this mover. Overall best coordination. They were much better than other good movers! Packing and wrapping quality was highly professional. Didn’t find any unwrapped fragile things. I paid my bill and it was totally affordable. I have used them three times therefore I gained a voucher from the company and It was a surprise for me! Thanks Great American Van Lines for everything.
lisbeth GuerreroI had to move from one apartment to another but I had to do it quickly and on a budget. I looked online and called a few different places to rent a van, but they were all out of my price range. Some friends had told me about Great American Van Lines, so I thought I would give them a try. Not only were they within my price range, but they there kind and very accommodating. There were some issues I had during the move with my locations, but they were willing to work with me. I would definitely recommend them if you're in the market.them if you're in the market.
dan epsteinFree of damage, and affordable! I moved from PA to NC a couple weeks ago, these guys really made my move very easy everything was explained to me they never raised the price. They were very punctual and polite. I have many antiques and valuables and they all arrived in the same condition as they were when packed. I would really recommend this company to anyone with antiques or valuables because all my items arrived completely free of damage.
Aaron BrownScam... these reviews are probably them... 1st the movers came and said they don't work for them they're are a separate company...! Then they say $405 fir fir hours... I have everything ready so they don't have anything to pack ... soon as they get the truck full they hit us with a $975 bill....!!!??? So they bubble wrap 3 tv's fir $500....???? Then all of a sudden we can negotiate....??? I'm at work wishing I had the day off and I girl alone being scared now cause they threatening to take our things because they're now in the truck my girlfriend pays $700 ... oh yea they negotiated it down to $700... did I tell you it had to be cash???? 🤔🤔🤔... scam!!! Definitely Better Business Bureau and Consumer Affairs will be contacted fir my money back!!! Fraudulent Scam!!! Fake Business
Bill MasonDO NOT USE THIS COMPANY!!!! On a recent move from NJ to SC, I decided to use Great American. HUGE MISTAKE. They informed me belongings would be picked up on a Friday and delivered on a Saturday. When I called to confirm this the day before, they laughed at me and said there was no way my belongings would be in SC by Saturday. it took 9 nine days, with me calling every other day to see when delivery would be made, each time my call was met with a "We don't know yet." This was enough to anger me but why you really should never use this company is because of the way my family was treated during the pickup of my things. The man who picked up my belongings in NJ entered my family's house and said point blank, "You Will Tip My Men." Of course that was the plan all along, what kind of jackass talks to people that way. He also demanded toll money which he said was $31-when handed $40 he proceeded into his truck and took off! When I called to complain about the gentleman, they said they would talk to the man. That was all! At this point they had my things, they essentially stole money from my family, and I was worried they would never deliver my things because it was always me tracking them down. When my things finally did arrive, multiple items were damaged; my desk had a leg broken, a nightstand had drawers ruined to the point that I had to throw it out....I understand this company may be cheaper, but I assure you, it is not worth it! I have never written a review like this but after my experience I feel forced to warn other people and I will also be contacting the BBB. I would post 0 stars if I could.
Kathy ChoiWorst moving experience I have ever had. I moved cross country from Boston to LA and there were issues along every step of the way. Incorrect pickup times on pickup and delivery They lost my mattress and it took 5 weeks to get it back, and it came back damaged and dirty. I must have called over 20 times and they never once called back as promised. At one point, I called and the agent told me, "I'm in New Jersey, what do you want me to do about it." They were prompt before the move with communication, but as soon as I paid the bill it was like I didn't exist. If you value your money, BOOK YOUR MOVE ELSEWHERE. I have moved over 7 times and never had a move this bad. I will be following up with a formal BBB complaint. Customer beware.
Ravi SanthanamHorrible experience and don’t trust the moving person. Pl discuss before they touch your household items. Mover demands money for packing and they are rude too. I never recommend this company to anyone.
Moieen KhatriWish I could give less than 0 star to this moving company!! They charged me 1.5 times to what they had originally promised and customer service was horrible after the initial payment was made. Found some small items missing like tv remote for which I had to incurred. Recommend to avoid this moving company as they provide false info at every stage to the customer!!!
Mason FiasconeThe worst possible moving experience we could have asked for. They arrived a month after the day we were "first available to move in". The driver called the day before and said he'd be there at 1pm, he arrived at 8:30pm. Then when they finally arrived, they had lost a box in the move. A few days later it turns out it was on the original driver's truck but it was packed and organized so poorly that he couldn't find it. Then it took another 2 weeks for them to finally deliver the lost box! 95% of the time we called customer service, no one was available to answer. When we left a voicemail, we never heard back. Throughout the whole process we never heard from anyone at the company unless we called them, and then their customer service was rude, interrupted frequently, and was never sympathetic to the terrible situation they put us in. I recommend that you NEVER move with Great Van Lines and find a different company.
JOHN MASQUESExcellent service, dependable, reliable, caring and diligent in their move. Kevin is wonderful he is extremely organized, reasonable and targeted on getting the job done right! His workers did a fantastic job! Highly recommend this crew to move anyone anywhere anytime any day! Fantastic, excellent, dependable, affordable, honest, & reliable!
Sudheer Moraall five star reviews are FAKE once you pay the 50% amount they wont wont respond to your call/email they will change the estimate by adding at-least 500$ more on the day they come for pickup. your stuff will be stored in their facility for a week at-least. on the date they bring you your stuff it will be loaded&unloaded few times out of their truck and storage. on the date they deliver your stuff be ready to pay few hundreds more, they will say their truck cannot get into the street 300 + walking distance to apartment is more than 75 feet so 200 more. etc etc..
john kellerI needed to find a moving company for a move from New Jersey to Montana. I checked with six different moving companies and found Great American Van Lines. From the start, I was impressed with Nathan and felt confident that her company was the right choice. Nathan put my mind at ease and explained everything thoroughly. Nathan was polite and patient with me as I had many, many questions. He kept in touch with us from the beginning of the move to the end!!! On the day of the move, I was worried that things might not work out. However, I was pleasantly surprised. The movers were on time and exceptionally polite. We had a lot to move and the men were hard working and fast moving. We were amazed at how fast the move went. We can't say enough positive things about how professional and kind they were. This was not an easy move as they had two flights of winding stairs. They were incredible!!! After the truck was loaded, the men told us the time they would arrive at our destination. They arrived on time and within the delivery schedule. They moved quickly and efficiently. We did have a few times that we spoke to the movers and they were congenial and we enjoyed talking with them.We were extremely happy with Great American Van Lines. We would recommend then to anyone who is moving. We can't thank them enough!! They made a difficult situation so easy. They are the best!!
Mateo SolanoMy experience was nothing short of perfect. I can't begin to express how great of a company this was. They were hassle free and they really worked to help me out. The dispatch and customer service department was so friendly and made sure my move was executed correctly. I am not very familiar with moving companies since this is my first time moving but what I can say is that Great American Van Lines will make sure you are a happy customer!
james rodrigezwe recently move with great American van lines from NJ to CA so its start with David who gave us the estimate he was very helpful he explain all the moving process it was our first move for a long distance move so we didn't know how dos it work so he was very patient and explain the all process Sam the driver show up a the day of the move he packed for us all the china and the kitchen item the crow was great they finish after 6 hours to load our goods did a great job after 1 week we got a call from Kevin the driver he told us that they start loading the truck and they will start drive in 2 days he say when I get to CA I give you a call a day before and will bring your items so kevin call after 4-5 days and say I will be there tomorrow 9-11 am they came around 10 am they start offloading the truck and assemble our bad our table and place all the boxes where ever we asked so they really did a great job we will recommend them to all our friend and family ty great American van lines it was a pleasure working with you guys
Gretchen murphyWe had a very good experience with Great American Van Lines for a April 2018 household move from New York to California. The agents on both ends were professional and careful, and the arrangements generally went very smoothly. The trucks were packed very carefully, so that we had almost no damage at all. The agents all showed up exactly when they said they would. We would definitely recommend Great American Van Lines to anyone contemplating a cross country move.
isamel khanI recently moved from Illinois to Conneticut, so i decided to use Great American Van Lines. Their process was so convenient and easy. They also had the best prices around and was affordably within my budget. Nothing was damaged during the move, which was something I was worried about. They definitely have the best service around and would recommend them to anyone looking for a moving company!
frank fonsecaGreat American Van Lines gave us a very devoted crew that was so nice to work with. The movers were true professionals and showcased their skills as they moved our things down the round staircase. Even when it came to our heavy equipment, these guys did not complain and instead used their experience and the various professional moving tools they had to make the day a success. Their charges were reasonable and they are not like other movers who leave you feeling overcharged.
RUSSELL LANGZIKWe hired Great American Van Lines to move our home from Connecticut to our new home in North Carolina. We had Nathan gave us a estimate of the list of items we were relocating and he gave us the reasonable price for our move. Nathan emailed us all the info and total cost the next day. We needed a few days to pack, to move, and some minor unpacking of mostly the art and pictures. The movers were very professional and the girls at the office were extremely helpful. Overall we had a great experience and we highly recommend them to everyone.
JADEN ALFADAI've worked with a few long distance movers, and this was the best experience I've had by far. Everyone was very professional and polite, and most importantly, my things arrived on time, in the condition I left them, and for the price I was promised. They did a great job communicating every step of the way, so I never had to worry about where my things were and when it would meet me on the other end. Anyone who has ever experienced a *bad* long-distance move knows how important that is! I will definitely be using this company again.
paulina bridgelitI could go on and on about Great American Van Lines. Great moving company with fair, affordable rates! From the very first phone contact with Nathan, to the in-home estimate with David and all the way through the completion of our move, this company was the epitome of professionalism. Even in pouring down rain, they moved our household goods and storage space items without an issue. In fact, they went above and beyond to accommodate our specific needs. It was a great overall experience and I definitely recommend this company!
michael bridgemanMy family used this moving company and the experience has been a travesty at best. They contracted the company to deliver on the 1 Oct. the company has been calling my cousins wife bullying her for an earlier delivery date since they shared they was able to get to Florida earlier due to a miscalculation on their part. They arrived to Florida yesterday and has been trying to contact the business who is now not answering and sending them to voicemail. The last interaction the company told them if they do not allow them to deliver on the date they decide which was not according to contract then they would not deliver until a two lweeks after the agreed date. Customers this company has used harassment and strong arming techniques to manipulate their patrons into delivering service at their convienience. I will be taking this matter up not only with the better business bureau but also with the department of transportation. I’m a military member and is saddens me to hear thanks for my service then at any given opportunity you provide my family with the worst service possible. It’s unfortunate that we have people and businesses that pray on people needs and take advantage of customers needs. Military personnel take heed into businesses like this, look on the military restricted sites for businesses such as this and pass it on so we will not have another military family endure such pain. Transitioning is already a big deal, and with a family of six and now I will not have my furniture as originally prescribed to me this will further push back our settling in.
philip cyrusGreat American Van lines was brokered through purple heart moving, purple heart seemed good and responsive, but the day of the move, when Great American Van Lines showed up, their rates for overages we're considerably higher than what purple heart had quoted, so I had them stand by until is was resolved which was good because the way they packed any loose items caused the volume to the double what it was when they started with almost everything already packed for them. The movers wanted to negotiate writting a lower volume for cash in hand which I didn't really care about since I just wanted to get on the road. When I called to deliver it has taken over 3 weeks for them to load the truck and get my belongings out to SoCal from Central PA. They have been near impossible to get in touch with and we get no updates, so I reverted to dealing with the broker as they seem to have more luck. They lie to the broker and tell them that they have been in direct contact with me when they haven't even called. My family and I have moved cross country several times and this is the longest it has taken to have our belongings delivered and possibly the worst customer service. I still do not know what my belongings will look like once they arrive which will hopefully be within a week or so....I am sure it will be on par with the rest of the experience.
Teleesha JohnsonThe took apart my vanity set and didn’t put it back together. They halfway put my bed together. All of my boxes were flipped upside down messing up everything.... the boxes marked “fragile” were beat up.. only thing they were good for was putting the things in the house. Could’ve hired my neighbors for that
E ReportingliveOh, the customer service over the phone to get your business was great. But the buck stops there. You can tell the 5-star reviews are FAKE because they have similar formats, providing the "to" and "from" destination. Real reviewers get to the meat (where you're coming or going is not important. The quality of service is.) And their service quality... in short... SUCKED. You can also tell the same person is writing the 5-star reviews because one review actually begins with "I am running out of words to praise them." How are you running out of words if you just started your review? Let me tell you how my move just yesterday went.... - I was quoted $680 and billed $1100. - It took them 7.5 hours to move a 1-bedroom apt (when I was quoted 4 hours) - They charged me twice for travel; a Flat $200 fee and ANOTHER $120 per hour on the road (mind you, their active labor rate is $120/hour) - I paid for 3 men but only 2 were physically fit/able to walk up stairs (the third kept complaining and stopping to catch his breath and literally said to me "I'm the driver." It old him he should work for Uber not a moving co) - they carried ONE BOX at a time, even the small/light ones - I helped to try to speed up the process and was told to stop because they are the "professionals" (I've moved 12 times in my life and never has it taken this long.) ALL MY ITEMS were already packed and sealed and ready to go. - The legs of my furniture were damaged upon delivery - My desk was taken apart but was not put back together - They charged me for every time they had to use blankets and tape to cover furniture - Their dollies were TINY and they still opted to use them instead of the FREE Public Storage dollies that are 3 times larger than the ones they brought with them Overall, they MILKED THE CLOCK to stretch my bill. Oh, and they came with 12 pages of fine print and disclaimers on the DAY OF my move as if I had a choice to decline their service that late in the game. The fine print sited that they would not be responsible for any damages among other distasteful business practices. I could go on, but I'm trying to focus on better days to come. I'm so over it. I spent all last night in tears because I should have read the reviews first. So much for good faith. Please take this as a warning. #BUYERBEWARE!!!