13Years in Business
We started this effort with an old van, strong backs, and not much experience. But early on we realized an important nuance of moving, and thought it was special. Whether residential or commercial, a move is a major change. It’s the close of one chapter and the opening of another. It’s exciting, scary, and inspiring. It’s also very, very stressful. But for us- for the movers- when we pay attention- it can be almost magical. In the script of a life, there are chapters, and then there are the strange little spaces between the chapters. That’s where we spend our days. We’re with you between the chapters. We escort you and your belongings from your old home to your new one, and then we’re gone. Our aim is to do this with the grace and confidence of a Beatrice leading Dante from the Moon to the Sun, and with the same quirky cuteness of a Rabbit leading Alice to Wonderland. Our standards are absurdly high. But more often than not, we meet them
Services and Handling
Wood Crate - Art & Antique
Branch Name Address Rabbit Movers Rabbit Movers, 33 Washington Street, Brooklyn, NY, United States
Jay E.Rabbit Movers Are awesome awesome! So professional polite and not greedy! I would use them over and over again.
blueface girlThe best experience EVER! Called around for a few quotes, rabbit responded, spoke with Mateo, got sent the contract, date set, movers (Jason and his guys) came on time, moved all my stuff, cleaned up and left......It was THAT clean and simple. One word of advice to anyone wanting to use Rabbit- read you contract carefully, this way, you will be well prepared when they come. The one hour arrival window, the additional packing fees, the muni-meter parking, the handling of your glass and precious bits is ALL in there! This team arrived and met all the boxes packed and labelled, we even had a few extra boxes and calculated the cost - based on the contract. I would use RABBIT MOVERS again! I would suggest them to anyone.
Jacqui SiroisI was looking forward to working with this company as they hire artists as their staff. When I phoned to arrange my moving dates, Mateo was really great and accommodating, which I appreciated as a first-time mover in New York. To move out of my old place, the movers arrived early and worked promptly but, they informed me that the wardrobe box I asked for was "taken out of the truck" before they left, and I didn't have one to store my clothes and they just threw them in cardboard boxes. I also asked if they could help me bring the furniture I wasn't taking with me down to the dumpster in my building and they did but when I went to take the trash out when they left, they just put it in the hallway, blocking doors and fire exits. I had to call them to come back and take it to the right place. They did but it should have been done right the first time. Fast forward to my move into my new place and one of the movers, before they even open the truck tells me that tips aren't included in what I have already paid and showed me the math on his phone as to how much I will owe them in tips. TOTALLY INAPPROPRIATE. My apartment is a 4th floor walk-up and they were less than thrilled to bring everything upstairs. I gave them all the cash I had as a tip but I now regret giving them as much as I did, but felt guilty since he showed me the amount I "owe" them. When I opened boxes after they left, a bunch of stuff was broken or ruined and I didn't get insurance. It seems if you don't have insurance, they will go out of their way to take poor care of your stuff. Not thrilled with them and will use another company when I move again.
George PorterRabbit Movers are the best in lower Manhattan and NYC!. I called Nate on a Tuesday afternoon in a bind needing movers for a small apartment on Pearl Street the next day. Nate hooked me up and I had two bright, polite, efficient movers Wednesday morning at 8:30 AM. My truck was packed carefully and I was ready to roll at 10:30! Reasonable cost. Be sure to tip these guys well - they deserve it!
Ed SrThis company has absolutely the worst drivers. I got cut twice by the same driver. If you can't hire safe drivers, I wouldn't trust you with my stuff
P FrankI highly recommend Rabbit Movers they took exceptional care of our stuff.
Fabricio PHThanks for the great service and the reasonable pricing!
Tully HullGreat company great bunch of guys they protected and handle my stuff with Care I recommend rabbit movers to anyone
Brian LearyScratched my Eames chair, chipped the wood veneer off in two places on my bookcase, & got blood on my mattress. & overpriced on top of that.
Melly J.I had a really great experience with Rabbit Movers. Their administrator was totally accommodating and communicative and sent me a quick and accurate quote...
Nisarga M.We had rabbit movers move our fairly small 1BR apartment items from one neighborhood of Brooklyn to another. Everything from the first day of contact to the...
Sam WeberI've used Rabbit four times now and they continue to be my favorite moving company. Really chill, no shake down for extra money at the end, always on time etc etc. Everything you'd want in a move. Big thanks to Henry L. and Zach E. for their help on the last move.
Zachary XAEI used to work here. Good peoples, and your stuff is in safe hands.
barbara dahlI wish I would have read the on line reviews before engaging Rabbit Movers. I had an extremely bad experience. I had an afternoon appointment with a window from noon to seven. The three movers arrived at 6:40. Inconvenient but workable. I was only moving from the third to the second floor. After a half an hour, they called me out of the room I was working in to tell me they were hot and tired and they were leaving! I begged them not to leave. I had just had hand surgery and i’m 61 years old. I couldn’t move myself! Also, I had come back from my sister’s hospital bedside just for this move! They left. I suspect that if I had paid them some extra cash they would have stayed and completed the job, instead, they left and told the dispatcher they left because I had threatened them! I expect they had to make up some story to cover their unprofessional behavior but it is unacceptable to slander me in addition to leaving me completely in the lurch.Rabbit Movers reimbursed my money and RJ sincerely apologized, however, I would never, ever recommend this company. They use subcontractors, not the artists they profess to use. They moved only a few pieces of furniture yet succeeded in gouging my wall! There are much better movers out there.
Claire FelonisSpoke with RJ on the phone regarding my moving quote and she was extremely helpful and transparent. Very kind and honest, superb customer service!
Francis GarrisonUPDATE: I was contacted shortly after writing this review. Rabbit Movers refunded the tip and sent someone out to fix my chest of drawers. Joel was a gentlemen and a professional and fixed up my furniture like it was brand new. I was surprised when I was contacted by the company and how quickly they made things right. Updating their rating from 2 to 4 stars. If something does happen Rabbit Movers will do all in their power to make it right. I'm only giving two stars because the guys were personable. Honestly you're not supposed to be telling us how much we tip you. Its not added on just because you exist. A tip is something based off the service. They broke my dresser, bed frame and shelf. They also scuffed the floors and walls of both my old and new apartment. Also managed to get blood on my walls. I still gave a decent tip but I'll never use these guys again.