Puma Van Lines
6Years in Business
6Years in Business
We are one of the best and reliable moving companies in Dallas, Texas. As a Dallas mover - Puma Van Lines is a professional, experienced and efficient Dallas based moving company, who has helped hundreds of families and businesses move their homes and offices across the country. Puma Van Lines will personalize every move to suit specific needs. Puma Van Lines is licensed to provide both intrastate and interstate moves from Dallas, Texas and throughout the 48 states. We have a full fleet of trucks, in various sizes, to suit any move whether they are local, long-distance, large or small. We have exceptional staff who will provide the expertise and knowledge to ensure Puma Van Lines provides the best quality service and customer satisfaction. We provide special express routes to California, Florida and East Coast.
Services and Handling
Long Distance Moving
Wood Crate - Art & Antique
Branch Name Address Puma Van Lines Puma Van Lines Dallas, Tx | Local Moving Service, Long Distance Mover, Professional Mover 75247, Woodall Street, Dallas, TX, United States Puma Van Lines Laurel, MD 20723, United StatesBranch Name:
Puma Van LinesAddress:
Puma Van Lines Dallas, Tx | Local Moving Service, Long Distance Mover, Professional Mover 75247, Woodall Street, Dallas, TX, United StatesBranch Name:
Puma Van LinesAddress:
Laurel, MD 20723, United States
Linda S.Very professional and awesome customer service Walked and talked me through my move I felt very confident with this company Will definitely use them again...
patricia cato-youngPuma van lines is great! Starting at the top levels, Mr. Tal and Ms. Cecilia to the movers themselves. If you're looking for a company that honestly takes caring customer service to another level? Please use Puma Van Lines. My move technically happened last year. But, due to my poor health, I've been unable to have my items until 18months later. I can't tell you how lucky I've been to deal with such a compassionate, professional and genuinely nice group of people. My items were treated like I was, with genuine care. The storage warehouse is really great, my items never got even an ounce of weathering. Overall, if you need a moving company and you need someone fast, trustworthy, caring and compassionate these are the movers to call.
Diane GriffinI am pleased to write this excellent review on Puma Van Lines. I used them for a long distance move from California to Texas in June of 2017. Everything went smoothly and without stress. Debbie S. who coordinated the move was professional, helpful and knowledgeable. The men who came to move me did an excellent and exceptional job of carefully packing my belongings and treated my items with care and respect when moving them. Needless to say, my belongings arrived in a timely manner to Texas and nothing was broken or damaged to due the impeccable packing, handling and transporting of Puma Van Lines. I would highly recommend Puma Van Lines to anyone looking for a reputable, high quality and efficient moving company.
Neil BodenPUMA VAN LINES gave us an amazingly stress free move from California to Texas. I highly recommend hiring them for long distance moves. Everyone from the sales to the drivers and the guys working hard loading up and unloading were great! Always had a smile. Thanks PUMA!!
Dana DavidovskyTo all who are about to move... hire these guys. Extremely professional and very helpful. We had some issues with the move and they really helped us out. It was noticeable that even the owners of the business really cared and really wanted to help. Thank you guys!
jonathan catalaGreat job. I moved 3 times in the past and Cesar and his crew did a superb job. Thank you!
Kat ColeI just worked with Puma for the first time to help me get a big piece of equipment from California to Dallas. They were able to schedule the pick up within a week. The dispatcher gave me a call to let me know when to expect the pick up in CA and the day of the driver called me when he arrived to ensure he picked everything up correctly. They were efficient and communicated well during the process. I was then able to store the equipment for several days until I was ready for delivery in Dallas. The delivery guys were prompt. They unloaded the pieces and even set everything up for me, super nice guys because it was very heavy. Even with several loads and unloads by the Puma drivers the equipment came in perfect condition, no dents or scratches. The whole process was much easier than I had expected since I did not have someone in CA to help with the pick up, Puma took care of everything and at a reasonable price. I will use them again in the future.
Roxanne L.We were in a need for a mover to transport my mother-in-law's house closer to where we live so we could assist with her needs. We reached out to number of...
Jordan R.My experience with Puma Van Lines started on the right foot and ended to our satisfaction. We had a few speed bumps on the way mainly because of weather...
David DuarteI just wanted to send along a quick thank you for a job well done. Your movers arrived exactly on time, were extremely professional and did a fantastic job. I will definitely recommend Puma Van Lines to anyone who is looking for a moving company as well as keeping you in mind for myself and my family.
Shawn SampleyQuality all the way!! I had a wonderful experience. The sales staff was informative, the workers were caring, and the quote I was given was right on the money. I recommend Puma Van Lines to anyone needing moving service.
Dean QualleyThe movers were right on time, very professional, and got my move finished very quickly. The price was reasonable (I was a little nervous about tape and packaging being extra, but that turned out to be no big deal), and I`m very happy with my experience. This is the best Moving Company !!!
Kyo N.Highly recommend great movers! For my fellow yelpers check out this electric company that helped me get lights on the same day no deposit with this Budget...
Dustin RodriguezI was absolutely delighted with this movers. They are all respectful and very pleasant. They handled my furniture and tricky situations in an astoundingly professional manner. I had some not so pleasant experiences over the past 15 years with other moving companies. I am so glad that I called Puma Van Lines. They were fantastic in every aspect.
Milan BackonjaI am very pleased with the professional services that these people provided for me. I hired them for the moving of my office equipment, and I am very impressed with the work that they did for me. I would like to recommend them to anyone who needs excellent services. Thank you, and keep it up!
Kai Z.Entrusting everything you own to complete strangers is a stressful experience. I can honestly say that Puma Van Lines is a company I would entrust with my...
Soheil ZandiMovers arrived on time, were courteous and took all the steps necessary to protect our belongings. I was pleasantly surprised by the price and service. Next time I move, I will use Puma Van Lines again.
Tal S.Great experience! Highly recommended! We booked an onsite visit by one of there estimators that came to our house to give us a price. This price never...
Joseph ManionI hired this company at the very last minute and they were very accommodating, fast, efficient, courteous, and a pleasure to work with. Highly recommended!
Sabrina WhitePuma Van Lines come out to do an in-home estimate and was happy with the moving quote I was given. They packed, unpacked, and took care of my stuff without a hitch. We will highly recommend your company to everyone we know is moving.
HUBERT NDIFUSAHThe delivered my furniture over 1000 miles in less than a week. Thank out for a great service.
John ThomasTruly amazing moving company. Great movers - very fast, very nice, very competent and professional. Their moving service is exceptional throughout the process and I don`t have a single complaint about the quality of their work or their business practices. Puma Van Lines price is competitive, but you can`t put a price on honesty and amazing service.
Athena ReeseI don't know where to begin. Let's start with the fact that the sales team promises excellent customer service, yet once they get your deposit they become essentially uncommunicative. Their phone system sucks and they claimed that they have internet phone service that tends to be spotty. Really? You're a business. Get a LAN line! I had to call several times to find out my packing and delivery date and I sensed irritation from the staff when I had to repeatedly ask. When the movers finally arrived to pack my things the head mover guy Cesar asked for a tip for his crew that was 5-10% of the total cost of my move which he said was "what people usually tip." So, he expected an extra $600 tip for his crew. Moving is expensive and stressful and the last thing I expected was to have to tip an extra $600. I am a huge believer in tipping but, money is tight with this move. I bought them breakfast and provided bottled water. That's all I could manage. After everything was packed up I found a couple of cabinets that hadn't been packed. Yes, I should have done a better walk thru, but shouldn't the five movers checked? Oh, and one of the movers flirted with me the entire time, even referring to my mother as his future mother-in-law! Dude, stop. When my belongings were delivered to Colorado, things got worse. Cesar immediately brought up the fact that I didn't tip when they packed me in Dallas. Said that his crew accused him of stealing their tip. My response? Silence. I'm sorry. I just didn't have the extra money. The crew in Colorado consisted of Cesar's 15 yr old monosyllabic son who clearly didn't want to be there, one local mover, and another young man who was very nice. I had to ask Cesar if they were rushing to unpack my things because they had another job to get to. He replied that they didn't have a specific time to get to the next job. I noticed that as they tired they began to cram items up and down my staircases taking chunks out of the walls. They actually said to me: "Please don't make us move your treadmill upstairs." What?! I can't move it that's why I hired you! It's five steps. You are 4 people! So now my treadmill is in the garage where it's gonna stay until I can find someone to move it for me. My kitchen table is now wobbly when it wasn't before because Cesar was rushing. He left pieces of my desk on the windowsill because...well..I have no idea why. I had to help one of the movers move a piece of my furniture upstairs because I didn't want him to damage it. I found broken lamps, crushed lightbulbs and items packed together that shouldn't have been. I didn't even have time to go over the list of items because Cesar was clearly rushing to leave. They only took one 15 minute break so I can imagine they were very tired. I even suggested twice that they take more breaks. It was a warm day. Anyway. DO NOT HIRE THIS COMPANY no matter how many 5 star reviews they have. Don't believe them. I should have hired a nationally known company, but hired Puma because they were local.
Michal BenderskyPuma just finished to load our container for our international move. The 3 guys that packed up our home did a great job fixing our goods into boxes and wrapping our furniture with care. Tony, Marlon and Jose thank you for the hard work.
Marsha McBeeThe company did great! I wanted to pack things myself but it when I started I gave up... It was harder than it looked. Anyway, what the guys did for me was great, the price was not bad at all! Thank you for everything!
Brian NikrosThey did a very good job. Came on time, worked very hard. Finished quickly. I would definitely recommend.
Bernard CurtsAmazing local mover! Thank you for the help! I don't know what would I have done without you! Great Pricing!!!!!!
Kelvin LaoI hired Puma Van Lines in January to help me relocate from Orange County, California to Houston, Texas. Pick up was smooth and fast with the hired crew hastily packing up all my things and making sure all the corners were safe and secure. The coordinator and dispatcher were extremely nice and polite from the moment they began bidding on my move all the way to pick up and delivery day. They even arranged to move my things a month out from picking up my things due to not being able to sign a lease in my new city yet! The movers were incredibly nice and quick; furniture came without any dings or nicks and I couldn't be more pleased. Thank you all for the hard work!
Naythan OnfriHorrible experience with Phone Operators consisting of barely any call backs for ETA's or Updates, Pickup Driver rushing you through the contract, They don't stick to their own policy of putting sticker numbers on the items they're moving which most likely is the reason why i am missing $100 Office chair. If your thinking of doing Puma please at least take my advice and if you are wanting more info read the bullets posted below. Advice: Expect to be on their ass on timelines, Barely any callbacks, Dealing with extra fees when the Pick up drivers and Drop off drivers come around since the Phone Operators will lie ever going through the contract with you. High prices during "Moving Season" even for small stuff. * Parents moved an entire house for around $1200 to $1400 range. My quote was $1000 for one small bedroom. However desperate time calls for desperate measures so i decide to pick them anyways. * Phone Operators love sticking to what's on the contracts where as the delivery drivers go against the contract sometimes. * Phone Operators will lie to you telling they were the ones who went over the contract with you. Whereas in my experience only the Pick up and the Drop off driver went over the contracts making it way harder on those poor guys to give an good customer service. * Drop off driver was very nice and friendly however and what's even more amazing is that he wasn't even part of Puma Van Lines,. Looks like this company likes to hire other companies to move stuff over which given with their lack of communication and slow response time seems also have an affect on these other companies, another reason why my $100 chair is missing. * Puma Van lines originally according to the contract wanted these contract drop off driver to bring 18 wheeler into an apartment complex which obviously wouldn't fit so that they can force me to make the decision to get an additional charge $300 for an shuttle. If i didn't request the shuttle, it sounded like they were going to leave my stuff at an warehouse however the nice Drop off driver decide to just go ahead and give me the shuttle for free. (Note: Drop off driver does not work for Puma, he is an contract driver for many Moving companies). * After contacting their customer service, i was told that their lines are very busy with an bunch of customers, i believe i was told 15 were ahead of me. To add more burn to the fire, they said they would call me back about my chair situation........they basically left for the day. (Had called well within they're business hours). * If your curious about the amount of stuff i moved over here is an breakdown: (Note: this was only one small bedroom). 1 Full sized bed 1 Full sized bottom bed frame 1 Full sized box spring 7 small barely "Medium" sized boxes that don't weight much. 1 plastic tote 1 Small night stand. 1 Large dresser 1 Mini dresser Keep in mind this was $1000 while my parents used they're service and moved an entire house full of items for $1,200 - $1,400. 4 Bedrooms, Living and Kitchen stuff. Way more than what i had however they had put in their service before "Moving Season". Good luck to anyone and hope Puma can fix they're attitude as well as process. Use common sense people.
ronda williamsPuma Van Lines handled my one bedroom move and it went quickly and smoothly. This moving company is professional and careful. Very polite and respectful of your items. I would recommend Puma Van Lines !
Kimber BernerI would give them no stars if possible. Worst experience of my life. No care for our belongings, Holes in wall movers claim my mother (60yrs old) made. Took off with all our stuff without leaving any information, no inventory list, did not strap items down. They stopped at one point to fix the truck. Grossly mis-quoted us. We have no idea when we will receive or if we will receive our items. We have no idea what condition they are in. One mover decided it was ok to smoke and ash all over our boxes. Another ran around barefoot moving the entire day while spending probably 3 hours of a 6.5 hour day in our guest bathroom. Little to no response or communication from the company.Reached out at 1:30pm with issues. We still have no resolve. No idea the shape our items are in. IF they are even all accounted for. Marlin the head mover was rude. Cursed out my wife and speed through school zones and through our neighborhood with all our items not strapped in properly. No idea where our stuff is or if we will get it back. They packed it up and because Marlin chose to be irrational and disrespectful instead of waiting while we talked to home office and dispatched, took our stuff.Cursed at us told us he doesn't work for free. Unprofessional, unethical and worst of all no respect for families of the armed forces!!!! WORST COMPANY EVER!!!!!!!
alina millerThese guys are super fast. I had to move a 1 BR apartment. The whole thing went like a charm. From fast response time, when booking the appointment, to a very reasonable quote. Puma Van Lines Movers came on time, and were very quick to pack everything, and move it out. I was out of my apartment in less than an hour and a half. They drove everything very carefully following my instruction, and once we got to my new home, unloaded and moved everything into place right where I wanted it.
Megan AnieWe had fantastic experience with Puma Van Lines. Great customer service. The Staff of Puma Van Lines were terrific. Hard workers and very polite. Additionally, this was by far the best team we have ever had. There was not a scratch on any of our furniture! I definitely recommend them!
Mary DanielThe movers were super fast while also very responsive and professional. They continuously asked me questions and kept me abreaast during the move. They even packed my wardrobe boxes and emptied them as well, I really can't say enough about how impressed I am with his company's service. Highly recommend Puma Van Lines Movers.
Amelia GreenThe team was on time, professional, super friendly, worked quickly and took care of our belongings. I would hire them again in a second and will for my next move. The sign up process was easy and the communication from them was perfect. Use Puma Van Lines Movers for your next move.
Cisco SnowThey were organized, had all the equipment necessary to do the job AND they were cheerful. These guys were top notch and they took all means possible to protect the furniture they were moving as well as the floors and surrounding areas at both ends of the move. I would definitely recommend Puma Van Lines Movers to anyone needing movers.
Melissa LawsonThey were careful with all of the items Puma Van Lines Movers were very polite and made my mom's move to a senior residence very smooth. Great sense of humor too! And very good looking!
Agnes LAll I had to do was show up and point them in the right direction, and they took care of the rest. Furthermore, they kept my belongings safe and protected for three months and returned them to me in perfect condition. If I had to move again, I would call Puma Van Lines Movers without a moment's hesitation.
Sophia 62528Once they were done, we then headed to my new spot. The same way they wrapped and moved everything with care is the same way they unpacked. Even asking how and where I wanted things to go. Truly a blessing. Once it was all said and done, we did the closing and final piece of the move. Again, smooth. No hidden anything.I definitely got GREAT service. Kudos to them! Highly recommend Puma Van Lines Movers for everyone!
Anthony PollGreat customer service, great drivers, and they follow up with their move status. Prices are very reasonable. I will definitely use them for future services. Thank you for your great business.
gabriel hhThey even do amazing follow-up. They called after the fact to see if we were happy and they noticed a small billing error. The over-charge was returned the very same day. I highly recommend them to everyone.
magnolia brestThe company is top notch. They sent someone out to do an estimate first. Very professional. Emailed the quote to me and after accepted, the crew arrived and loaded everything up, and after bringing it over, they put together our beds, patio furniture, our TV's and TV stands. Will highly recommend them to anyone moving.
Arik A.Here is the best part about hiring a moving company for a cross country move, you do not have to rent a truck or worry about your heavy expensive dresser...
ViVian G.Please do not use this company for Cross-country moving!!! They might be great at in TX moving and cheap, but once you moved to another state and sleeping...
Ellen R.It was a great pleasure hiring Puma Van Lines for our cross country move. Rebecca showed excellent customer service skills explaining every aspect of the...
Harry H.PUMA Van Lines notified me when they were arriving. Communication was great. They packed our large furniture items carefully. They did a great job of...
T V.Beware these people will SCAM you! Quote you a price then will triple it. They broke several things during the shipment and won't pay for them.
Jordyn J.Whatever you do DO NOT USE THEM!! This is absolutely the most horrendous moving company in the entire world. We have moved from Florida to New York, twice...
Sean M.We worked with Puma Van Lines for our recent move. They responded quickly on the phone and gave me information and an estimate once I spoke to them. On the...
Jenna N.I used Puma Van Lines to help me load a Uhaul for a long distance move and I have nothing but good things to say about the experience. The crew so clearly...
T P.People are very sweet on the phone but do not recommend. Not responsive. Truck picked up my things 2 weeks ago and company is totally non responsive on...
Sherreen W.The 'movers' did not pack any fragile items. No care was taken for licenses, certificates, or diplomas, these items were placed on the bottom of a...
Joel MartinPuma Van Lines Movers and team were in and out within a couple of hours (had a 1 bedroom, living room furniture including dining table and sectional couch. They disassembled and then reassembled my bed plus dining table and assisted with packing clothes and dishes/kitchen appliances on the spot. They were super friendly, efficient, and accommodating. Thank you so much.
Christo LeoProfessional, courteous guys. They were wonderful. The service lives up to its name, They were careful indeed and none of our stuff was remotely damaged/nicked in the move (a local one but still, all of our stuff was moved including a massively heavy stone table). They arrived on time and were efficient. Thanks Puma Van Lines Movers
Wally HollandSetting up an onsite estimate was quick and easy. The price was more than reasonable (when moving all of your valuable possessions I do not suggest trying to cut corners and going for cheap, You truly get what you pay for). We got the packing service and had several very heavy items. I loved one of the movers responses when I warned him how heavy one of our pieces was: "there is no such thing as heavy sir." Thanks Puma Van Lines Movers!
Margaret ParkerFantastic service! They were timely and efficient while moving my elderly aunt without her knowledge. They were very flexible and respective of our needs. They definitely went above and beyond considering multiple trips due to changing our minds, and 105 F temps.
Kristy PalmerThis was my first time Using Puma Van Lines Movers and going forward will now always be my first choice always. The equipment and supplies they had on the truck were far better and much more plentiful than some of the others I have used. While the rates were identical. The four guys they sent were very professional and worked it very hard and made sure to take extra care. Highly recommend them.
Paul B.We selected Puma to move our furniture and they moved most of it. They demanded fat tips, as soon as they pulled up to deliver our stuff. Some was damaged...
Menashe N.Positive experience using Puma Van Lines for our long distance move. When the movers care it makes all the difference and Scott and his crew that was...
Work A.It was a pleasure dealing with Donna at Puma Van Lines. She was the first person with whom I spoke there. Donna stayed in regular contact with us for over a...
Internet I.Puma Van Lines completed my move from North Texas to the Mid-Atlantic area. The crew that delivered my goods was professional and, I might add, quite...