5Years in Business
5Years in Business
404Movers goal is to continually set the pace for Atlanta Movers by providing PREMIUM moving services at a FRACTION of the cost of LARGE FRANCHISE local and national moving companies, while also setting the bar for quality service, honesty, TRANSPARENCY & PROFITABILITY!
Services and Handling
Policy: TCP 0000987-01
Policy: TCP 0000987-01
Policy: TCP 0000987-01
Branch Name Address 404 Movers 404 Movers, Metropolitan Parkway Southwest, Atlanta, GA, USABranch Name:
404 Movers, Metropolitan Parkway Southwest, Atlanta, GA, USA
Rhonda A.This is an excellent company that goes above and beyond to exceed expectations, and I should know. We have used them 6 times in 2 years from moving our...
Eric WitkowskiThese guys can HUSTLE! Relocated to the area from out of state, so we had a trailer delivered to our new home, but none of the family or friends to help unload that helped us load up. We used Angie's List as a reference point, and 404 was one of the 3 recommended providers. Their rates were similar, but a little less, than other companies I was looking at. They came in, however, and didn't stop for a second. They were literally running to the truck between trips, and a truck that took 4.5 hours to load with 9 guys was unloaded in 78 minutes with 3 guys. They were professional, on time, and on point.
Jo JonesIt was so nice to have our things moved by this company. They did everything they said they would do and were nice. Did a great job and would give There name out to anyone I could so they could have a great move. Price was fair team worked hard non stop from when they got to our home until they put everything in our new home Thank you for a enjoyable experiencias Thanks Jo Jones
Nicholas QuinnReally great experience! The guys were quick and polite and careful and timely. I work in property management so I see disasterous moves all of the time and it was such a refreshing experience to work with 404 Movers. Worked with Mike in coordinating everything and ideas so incredibly smooth. Would certainly recommend again and use again. Thanks guys.
Sneha ChiliveruI used 404 Movers to last month for a move, mainly because you guys had decent reviews and were a bit cheaper than your competitors. However, the handling of the move was completely unprofessional by the ownership/leadership of the company. We had the move scheduled for 1:30. Someone called me approximately 30 minutes prior to when they were supposed to arrive and said they would be 2 hours late. We had to turn the keys over to the apartment at 4:30, so we left plenty of buffer room for the move out part so we would be able to do that. I had to continuously call for updates to figure out what was going on and when someone would arrive. Someone finally arrived around 2:45. With the arrival, they sent two movers that did not have too much experience dissembling and reassembling furniture. In addition, I asked for a mattress protection cover with my move and did not receive it and watched my mattress be on the dirty floor as they moved it. We had everything in boxes and ready to go, but the total move still took 5.5 hours - we were quoted 3 hours max by most other moving companies for a 2 bedroom. The movers got tired halfway through and I could tell they were not working as fast as they should. In addition, they could not figure out how to reassemble the furniture they took apart, wasting time. In addition, a lot of time was also spent on the phone fighting with the owner on how they shouldn't have come to the job. At the end of the move, I had scratches on my brand new corner desk, a broken jewelry case and a rip in my roommate's mattress. So I call the owner for a discount and he offers $50 and starts unprofessionally yelling over the phone when I say I would like more due to the above stress. I will not use 404 movers again and will deter friends from using them in the future. Although I understand movers run late, I think remorse for making us go through such a stressful moving day due to their movers getting tired and showing up late would've helped us have a better opinion, instead of yelling at us for asking for a discount. The low prices aren't worth dealing with the unprofessional-ism of management. Next time, we'll go with a more reputable mover.
Kayla DanielsOverall the movers who came to assist me were nice, professional, and worked at a consistent pace. I had a fairly simple move with two stops. There were a few hiccups when it came to the final bill but the management worked quickly to have them resolved!
Tonderai Munyaradzi2 reviews 5.0 star rating 10/19/2017 I couldn't find anyone to help me to move and fortunately 404 Movers was there for me on very short notice. Howard called me an hour before my appointment time to confirm the time and address - and to also let me know they were well on their way. Not only were they punctual they were also very professional. They arrived at the address for my storage unit before I was there and the 3-man crew immediately introduced themselves once I was there. After quickly surveying my belongings and the storage building they got to work and seemed to get done very fast. When we got to the destination I was moving to they were even faster because as Howard explained 'the second part of moving is always the easier part'. I really appreciate that they took the time to ensure that all furniture and boxes were placed in the correct room and everything was to my satisfaction. All this was completed faster than was initially quoted for my move for a 4-bedroom home. Shout outs to my movers Howard, Cornelius and Steve for doing a great job and to the salesperson Steve for working with me when I needed them most. I would definitely recommend 404 Movers to anyone who plans to move.
Marion OrrThis move was surprisingly stress-free. To my shame, I had underestimated the amount to be moved, but the company came through for us. They sent extra help and worked beyond our expectations. The gentlemen who moved our belongings, were so pleasant and courteous, and had an admirable work ethic. Thank you, 404 Movers.
Sean NicholsThis company is getting a low review NOT because of the workers. They are great and very hard working. The Owner of this company treats his employees like garbage. I heard him first hand speaking to his employees. He is a very angry man and does not deserve your money. I hope the employees find better jobs elsewhere.
Rita KestersonI have made 4 moves in 5 years (this will be my last) and 404 Movers are by far the best I have ever worked with....very professional and efficient...and no hidden costs. I highly recommend them.
J NwaUnprofessional with garbage customer service. The movers are actually pretty fast loading and unloading. They are not very forthcoming when they break things, you just find out later once they are gone. I had a broken mirror and head board. They just hid or threw away the piece the broke (which is needed to fix the damn thing) Also, they damaged some of the walls which the company said they’d cover. Good lord, if I had a penny for every time they said “Hey I’ll schedule the repairs and call you back.” Id be Rich. They forgot about me at least 10 times to where I had to follow up with them. If I knew better I’d happily pay double to a more reputable company that takes themselves seriously. Save your time and money and go somewhere else.
Boo Poppy 1972Hey Y'all.. Just wanted to piggyback on some comments and share my own experiences. I'm a former driver and Teammate. I've driven for a few owners in my years, but haven't been led to work under a Soul such as the owner of 404Movers! "Thanks Mitch". I'm not trying to blow the owners head up or defend the opinions of others, however, I've had walks with him! The 404Team are easy to work with, work hard and have positive vibes. Every business, no matter what type, will have it's flaws. Just trust 404Movers... You'd be impressed. If you're looking for a great Team to deliver great service, just call ok? I know the Owner, and his heart was open to me from start to finish! I call him my Brother! Y'all live well, and know that all is well! A. Lee, Sr. Atlanta, Ga.
Amy HartGentlemen were very respectful and hardworking. My furniture was extremely heavy. They never once complained. Would refer to family and friends. Great experience!!
Dawn Tate404 Movers were professional and proficient. The truck was clean and the movers treated all of items with care. Cost was reasonably in fact was lower than some of the other local movers. Would definitely use there services again.
Sandra EllistonThe 404 crew was enthusiastic, energetic and faasstt! They worked quickly, moving my furniture, boxes, bags, etc from rooms to truck with great ease. Rate was competitive, based on research, which was still high for me, but the crew earned every penny for their company. I hope the company realizes that they're the 'moving' force.
Shelley WWe are repeat customers. The guys made a complex job easy. We wholeheartedly recommend. One suggestion is to make sure you clearly outline your details, we talked to 2 different schedulers and received different advice and staffing estimates.
Timika RobinsonI had a great experience 404 movers. The movers were professional, polite and prompt. They took very good care of my things. They did and awesome job and I was beyond impressed. I will definitely be using them again.
Claudia Cann404Movers get THUMBS UP!!!!! We had a emergency situation, they worked us in their schedule. Our drivers Jeremy and Marvin, were professional, hard-working, considerate and polite. We could not be happier with 404Movers! We will recommend them to all our friends and neighbors.
Kimberly SmithExcellent movers who were polite and hard working. They moved my large house in a timely manner and took great care. The managers however, are very sketchy and misleading about their services. Please ask upfront about the number of loads that they will do! They really need to work on their customer service, being that they are managers. It looks bad for the company. Workers were awesome!
Brian BaldwinI wanted to share the good expereince I had with 404Movers. Honestly I was skeptical at first, but after working with Mitch, McKenzie, and the crew they made me feel at ease. I was visited the day prior to go over my move, the crew showed up on time, and the team was very courteous. Each team member was very energetic and hustled to expedite the process, yet still maintaining the integrity of my household. I would recomend 404Movers and their qualified team.
CF BThey guys worked very fast and didn’t waste time. They were very professional and safe as they possibly could have been. Very attractive. I truly enjoyed the experience.
Crista Balderrama404 Movers was amazing! Very efficient and helped make our move faster. I felt awful because I thought that I would be able to tip with my final paperwork payment - so definitely remember to grab cash before since these guys earn it!
Asya WhiteI've used 404 movers 3 times now. I've always had a consistently great expreirences! The movers themselves are pleasant to talk with during the move and highly professional. They are fast and take great care of all my stuff. And the best thing is they are the best rates I've found. I shop around every time and they keep prevailing as the best. Three mess with them was on average $30 less per hour then competitors. I looked at least 7 other companies. I will continue to use 404 going forward.
Stephanie MorrisThank you to the team at 404 Movers for their help during our recent move from our home. It was nice to have a team that showed up on time, worked hard, and got the job done as quickly as possible. It saved myself and my husband a lot of heartache with the heavy lifting being taken care of by the professionals. Their prices are very competitive and we were happy with the job done.
Terri TilfordThe experience was the best I've had. I have moved, interstate and intrastate, 4 times in the last 6 years. For this, my final move - at least for a few years - I wanted a "no-drama" experience. That's exactly what I had with 404 Movers. They gave me a fair price, showed up on time, worked quickly but carefully, unloaded and placed everything where I asked. The company and its' representatives were professional, and there were no surprises in pricing or any other aspect of the move. I would refer them to friends with no hesitation.
Gary KrajeckiAvoid this company at all costs. I can only guess that their positive reviews are fake since everywhere other than Google they only have bad reviews. Destroyed my laundry room floor, damaged multiple items and walls, and drove their truck over my mailbox. They do everything they can to stall and delay to avoid paying a claim. They say their claims department is so overloaded it can take 90 days after submitting their "claim form" to have someone repair damage. They won't even schedule a time to come look at damage. Good luck if you are moving out of a house. Over 1 month now and still playing the stall game. They refuse to provide their vehicle insurance information for me to file the vehicle accident claim so now I am filing a hit and run report with the police and will need to go to court to get compensation. At least the driver will have a warrant for his arrest. Sad that the driver who seemed nice is the one who suffers because of his low quality employer. Besides damage, movers seemed to work hard. It's the company management that could care less about you and treats you like garbage. Even if you are just moving junk furniture, these guys will damage your property and the company could care less. Not worth using at any price.
Erika & Persis Munro-BristolThese guys are the real deal!!!! We hired them for a two day move and they did both locations in 3 hours or less. Saved a bunch of money. They are fast, friendly, and funny!! There was not one piece of furniture with as much as a niche and get this.... NOT ONE SCRATCH ON A WALL! We would use them again and again. Very professional. Thank you gentlemen! You are awesome!!!!
Beth MelchiorWe have moved to 3 different states and this move was BY FAR the easiest move!! I chose this company because of the reviews on line and I could not be happier! Gabriel and Ge'rrman had THE BEST customer skills I have experienced with movers. Both were kind, hard working and proficient! I hope to never move again but if I do I will be calling and asking for this DYNAMIC DUO:)
Yuval PinterThis moving company screwed us over BAD. I'm trying to remember all the ways while writing this, but there's a good chance I left some out. We scheduled a packaging move for a Saturday morning, a 4-guy job which should have taken a few hours. We noted in our reservation that the loading driveway is sloped and they should send someone over to make sure they get the right truck in, since we don't need a huge one. Of course, they made no followup and just sent the hugest truck they had. The truck couldn't fit, so all four guys up and left and we were promised a different crew for later that day (our destination lease forebids Sunday move-ins). The second truck came late, drove past our house three times, attempted to get in the driveway and just left. I had to call the driver and ask him what was up - he said he "couldn't fit in the driveway", even though he never even bothered to try backing up into it. When I told him to come back, he backed in easily. Then it turned out this was only a two-man crew, who knew nothing of the job and weren't equipped for a packaging. When we called their dispatcher he bore no responsibility for this mishap (favorite quote: "when you asked me if the price included packaging I didn't think you meant you want packaging"). This crew didn't even have a toolbox, so all furniture dis/assembly (none of which they got right unless I supervised them) had to be done using whatever I had lying around the house (plus two runs to the hardware store). They ended up moving the furniture and some boxes we scurried to pack during the day (we have kids; it's hard), leaving us working the entire following two days packing and moving stuff in our car. Of course we were charged the full price. Throughout this entire experience the people on the phone did their best to get away from the job altogether, push it forward (we couldn't), leave our family without beds to sleep in. If you care about your time and sanity and are not as assertive as I am, do not do business with this company. The second star is because I guess things can go worse - they took reasonable care of our stuff mostly.
Amy OutlawI needed 10 large items moved, including a baby grand piano. I was quoted a price using 4 movers for 3hr. They showed up on time (in Atlanta traffic), walked through to make a Plan with me, carefully wrapped everything, and delivered it all undamaged. The best part: they did it in less time, so the cost was even less than my estimate! Great job.
Crystale BennI requested three guys. Due to traffic, they were an hour late and I still tipped them $150. That alone shows that I was still more than happy with their services. They had a great, efficient system which allowed them load my house quickly. They were professional and extremely courteous. I would use them again, and I highly recommend them.
Anupama PatelEveryone on staff was very helpful with my move, we have used them 3 time in the last 12 months. All charges were explained and verified before work started. The crew worked fast and took care of our stuff. We were very happy with the service
KM WaHORRIBLE to say the least. I received a call today, 10 minutes before my scheduled appointment saying that the movers were stuck on the other side of town due to rain. (The sun was bright and shining on my side of town). I was told that according to the weather app for that side of town, that it would be raining until 8pm. I was asked if the movers could come to me on tomorrow. I explained that we'd taken off of work today for our scheduled appointments and could not take off 2 days in a row to accommodate THEM. Especially when they already have my deposit money. I asked to speak with a manager or someone who would get something done to accommodate my scheduled appointment. I was promised that someone would call me and I still have not received a call. My things are still not moved and I have no idea if they are planning to come or not. I have called the main phone number on their website as well as the number that the representative called me from and my calls have been ignored. This company is unprofessional, unreliable and do not deserve to remain in business. If you choose to use this company, prepare to be frustrated and to have your time and money wasted.
Ashlee RhodesThe movers were amazing. They moved my entire house in two hours with three movers. They were on time and very professional. They wrapped all of my furniture and valuables and made sure they didn’t damaged anything. I am very grateful! I would definitely hire them again!
Natalie HendersonMy movers did an excellent job! Jeff was also great! Took care of me from start to finish! Pricing very reasonable. I would highly recommend their services!
Kimberly PartainI have used 404 Movers twice in the last year. I have several antiques and valuable items. The care they take in wrapping and securing items is impeccable. They also go the extra mile to help set up furniture to the homeowners specifications. And, best of all, they do not waste time and increase your price. All of the gentlemen I’ve worked with have been polite, professional and FAST! I recommend them to every time a friend mentions a move.
Dora MNice guys and fairly priced. I had a lot of boxes to move from my 2 bedroom apartment with one flight of stairs and they were fairly quick. These guys did a great job! I'd recommend 404 movers.
Karen HeidelbergThe two young men were professional, friendly, and very helpful with my first ever moving experience. They made me feel comfortable. But I do apologize for not remembering their names. Thank you so much 404MOVERS!
Dan WainOn time, proactive, assigned group leader who was very good at organizing and directing (great job Don). Improvised when their truck broke down, and ubered to go pickup a new one. Made multiple stops along the move and had a very good attitude after a full 10 hour job on Halloween. Highly recommend.
Yasmin T.I wish I could give 404movers five stars - I really do. I only deducted a star for the lack of communication with the home office/business side of the...
Sneha C.I used 404 Movers to last month for a move, mainly because you guys had decent reviews and were a bit cheaper than your competitors. However, the handling...
Kim H.I wish there was a ZERO star option. DO NOT USE THIS COMPANY! Our move was 9 months ago and multiple items were damaged during the move from a piece of...
Mario MartinezThe good: the actual movers were on time, helpful, and got the job done. They were nice and professional. The bad: unless you can guarantee that nothing will get damaged, I would completely avoid this company. We had one piece of furniture that was damaged. I have exchanged over 10 emails with Brent. At first he sounded like he wanted to be helpful. He asked for pictures, for furniture model, and was able to price the claim. I was told that a check would be mailed for the agreed amount. This was over 2 months ago. Still no check. I have followed up multiple times but apparently now they are simply ignoring my emails and refusing to respond. From reading other reviews, apparently this is something they do with their claims (send you in circles, never deliver on promises). I have already steered away several friends from using this company, and will continue to do so. I also do not plan to use them again in the future.
Randie ChapmanMoving with 404 movers was the best and most personable experience my family and I have ever had with movers. The guys were great, showed up early = on time, and were kind. There aren't any hidden fees as promised, and again the overall customer service was stellar. Thanks!
Robin Hill404 movers was really good.. the only reason I didn’t give five stars because they kept changing my appointment time, other than that I really enjoyed them and I will be calling them again for my next move.