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FAQ Section
iMoving is an online moving platform that helps make your move smarter, simpler and more secure. When you book on iMoving, you choose only licensed, vetted and highly-recommended movers, get fixed non negotiable rates and pay only for what you end up moving; no fine print and no surprises.
With iMoving, you get to choose from a wide selection of licensed and insured professionals screened by us and recommended by other users. The price quote you receive on iMoving is final and binding. You can update your inventory after you’ve received your quote and even while you are moving to see how much extra an additional item costs to move. iMoving handles the money part, so that you don’t have to. Your payment is made through iMoving and we protect your payment to ensure that you are fully satisfied with the move and the service that you’ve received, before paying the mover in full 7 days later.
iMoving guarantees that you’ll receive professional, timely, and courteous service from our movers; that the price you’ve been quoted will not change unless you make changes to your order; that we will be there to resolve any miscommunication, difficulty, or complaint you might experience during the move; and that your move will be handled with full transparency and professionalism.
• Professionalism • Transparency • Respect • Reliability/Precision Time • Honest and Competitive Pricing Learn more about our community standards.
iMoving has a dedicated customer service team just waiting to hear from you. We want you to have the best moving experience possible, so feel free to call us at 855-imoving, email us at support@imoving.com or reach out to us via live chat anytime.
Our office hours are Mon-Sat, 8 AM to 11 PM, EST. If you need to contact us after business hours, email support@imoving.com and we’ll get back to you as soon as possible.
We do, and we’d love for you to check it out! The iMoving blog will be up in no time and will include features great articles and tips on moving. Let us know what you think by leaving us a comment.
iMoving is growing daily, adding new locations and new movers. To see if we’re available in your pick-up and drop-off locations, simply enter them on our homepage. If we don’t serve your area yet, we look forward to serving it in the near future.
iMoving is currently available throughout the United States and we plan to expand overseas in the near future.
